SupportPages

Help Centre Content

Create and edit articles, organise sections, publish or unpublish pages, and produce video walkthroughs for your users.

10 articles

How to create a new help-centre article

You can add help-centre articles from scratch or turn an accepted suggestion into a draft — handy when you want to document something SupportPages has not auto-drafted yet.

9 steps Help Centre Content

How to publish or unpublish an article

Control what your customers can read on your help centre. Publish a draft when it is ready to go live, or unpublish an outdated article without losing your work.

5 steps Help Centre Content

How to edit and preview an article before you publish it

Polish a draft help-centre article before it goes live — tweak the title, update the body, adjust individual steps, and preview exactly how readers will see it on your public site.

7 steps Help Centre Content

How to update screenshots in article steps

When your product UI changes, step screenshots in your help articles can fall out of date. This guide shows you how to upload, replace, or remove images on individual steps so your guides stay accurate.

6 steps Help Centre Content

How to add and manage help-centre sections

Sections group your help-centre articles by topic so customers can browse your docs the way they think about your product. This guide shows you how to review AI suggestions, add your own sections, and keep them up to date.

7 steps Help Centre Content

How to reorganise articles within and between sections

As your help centre grows, you can drag articles into a better order, move them between sections, or duplicate one as a starting point — all from the Articles page.

6 steps Help Centre Content

How to find and refresh outdated articles after code changes

When you ship code changes, some help-centre articles can fall behind the product. This guide shows you how to run an update check, spot articles that need edits, and refresh them so customers follow steps that still match your app.

6 steps Help Centre Content

How to regenerate an article with AI

When a help article is out of date or thin on detail, you can ask SupportPages to rewrite it using your latest project context and branding — no need to start from scratch.

6 steps Help Centre Content

How to create a video walkthrough from an article

Turn any completed help-centre article into a narrated video that walks through each step for you — no screen recording required.

4 steps Help Centre Content

How to share or remove a walkthrough video

Walkthrough videos start private. This guide shows you how to publish a standalone link you can send anywhere, stop sharing when you need to, or remove a video from your project entirely.

6 steps Help Centre Content