Use the Inbox to turn down AI-generated drafts you do not want in your help centre. You can also undo a rejection if you change your mind before moving on.

## Prerequisites

- You are signed in to SupportPages
- Your project has at least one draft article waiting in the Inbox

## Steps

### Step 1: Open the Inbox

Open your project workspace and click **Inbox** in the left sidebar.

### Step 2: Select the draft to decline

In the **Articles** list on the left, click the draft you want to turn down. Its content opens in the editor on the right.

### Step 3: Click Reject

In the editor toolbar, click **Reject**. The draft is removed from your Inbox and will not be published to your help centre.

![Click Reject](https://help.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6NDY2OSwicHVyIjoiYmxvYl9pZCJ9fQ==--4823fe660d939f70e7286f09ed67d1c2c68e2f30/step_2.png)

### Step 4: Review the next item

SupportPages loads the next pending item in your Inbox, or shows **All done!** when nothing is left to review.

### Step 5: Undo a rejection

If the editor shows **Rejected** in the toolbar, click **Undo** to return the draft to your Inbox for review.

![Undo a rejection](https://help.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6NDY3MCwicHVyIjoiYmxvYl9pZCJ9fQ==--7f818d72d47b20bb9d11d24fe33bfaaba47b0f7d/step_4.png)

## Tips

- Rejecting a draft keeps it out of your help centre without deleting it from your project history.
- Use **Reject** for off-topic or low-quality drafts; you can always approve a different article instead.

## Summary

Open **Inbox**, select a draft, and click **Reject** to decline it. Click **Undo** while the article shows **Rejected** if you want another look before it leaves review.