You can add help-centre articles from scratch or turn an accepted suggestion into a draft — handy when you want to document something SupportPages has not auto-drafted yet.

## Prerequisites

- You are signed in to SupportPages
- You have at least one project set up

## Steps

### Step 1: Open your project

From the **Projects** list, open the workspace for the help centre you want to update.

### Step 2: Go to Articles

In the sidebar under **Help Centre**, click **Articles**.

### Step 3: Start a blank article

Click **New Article** in the top-right corner of the Articles panel.

### Step 4: Fill in the article details

Enter a **Title**, add an optional **Description** for AI context, pick a **Section** if you want, then click **Create Article**.

![Fill in the article details](https://help.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6NDcyNiwicHVyIjoiYmxvYl9pZCJ9fQ==--90818f0118f932f68771e57e5d3b5eafd09b18fa/step_3.png)

### Step 5: Write or generate content

Your new article opens in the editor as a draft. Type content yourself, or click **Generate** to have AI draft the article for you.

### Step 6: Open your Inbox for suggestions

To create from a suggestion instead, click **Inbox** in the sidebar.

### Step 7: Select a suggestion

Under **Suggestions**, click the article topic you want to add to your help centre.

### Step 8: Accept the suggestion

Review the description on the right, then click **Accept**. SupportPages generates a draft article you can edit before publishing.

![Accept the suggestion](https://help.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6NDcyNywicHVyIjoiYmxvYl9pZCJ9fQ==--24a305d3c9bdec4d2ea5f49765c808f109f58b27/step_7.png)

### Step 9: Review and publish

When generation finishes, find the draft in your **Inbox** or **Articles** list. Edit as needed, then click **Publish** when you are ready for customers to see it.

## Tips

- Add a Description when creating a blank article — it gives AI better context if you generate content later.
- Suggestions in your Inbox come from your codebase and recent changes, so accepting one is a quick way to fill gaps in your help centre.

## Summary

Use **New Article** on the Articles page for a blank draft, or accept a suggestion in your Inbox to generate one automatically. Either way, review the draft and publish when it is ready.